Privacy Policy

We are committed to safeguarding your personal information.

Privacy Policy

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This Privacy Policy explains how Social Lab (“we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you use our AI-powered social network auto-posting and automation platform (“Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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1.1 Account Information

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When you create an account, we may collect:

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    Name and business information

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    Email address and contact details

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    Login credentials (encrypted)

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1.2 Social Network Integrations

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When connecting your social media accounts (e.g., Facebook, Instagram, LinkedIn, X/Twitter), we may collect:

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    Authentication tokens

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    Page/account IDs

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    Permissions required for publishing

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    Performance metrics (reach, engagement)

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We never collect your social network passwords.

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1.3 Content Data

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To generate and automate posts, our system may process:

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    Text, images, or videos you upload

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    AI-generated content

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    Scheduled content and posting metadata

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1.4 Usage Data

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We may automatically collect:

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    Device type, browser, OS

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    IP address and general location

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    Log files and interaction data

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    Analytics usage patterns

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1.5 Cookies and Tracking

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We use cookies for:

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    Authentication

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    Preferences

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    Analytics

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You may disable cookies via browser settings.

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2. How We Use Your Information

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We use data to:

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    Provide and improve the AI auto-posting Service

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    Authenticate users and connected social accounts

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    Generate and publish content through authorized channels

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    Deliver customer support

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    Communicate updates, security alerts, and service messages

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    Monitor and enhance performance

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    Prevent security breaches or misuse

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3. How We Share Information

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We do not sell or rent your personal data.

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We may share information with:

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3.1 Service Providers

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For:

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    Cloud hosting

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    Analytics

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    AI processing

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    API integrations

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3.2 Social Networks

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To publish content and retrieve metrics, we share:

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    Posts you schedule

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    Uploaded media

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    Required page/account information

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3.3 Legal Compliance

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We may disclose information:

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    To comply with legal obligations

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    To protect rights, users, or the public

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4. Data Storage and Security

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We apply industry-standard safeguards such as:

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    Encrypted data storage

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    Secure transmission (HTTPS)

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    Access controls and audits

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No system is 100% secure, but we strive to protect your data to the best of our ability.

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5. Data Retention

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We retain personal data:

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    While your account remains active

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    As required for legal and operational purposes

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You may request deletion at any time.

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6. Your Rights

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Depending on your region, you may have the right to:

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    Access your personal information

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    Request updates or corrections

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    Request data deletion

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    Restrict or object to data processing

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    Request data portability

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To exercise these rights, contact us at the email below.

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7. Third-Party Links

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Our Service may contain links to third-party websites or platforms. We are not responsible for their content or privacy practices.

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8. Children’s Privacy

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Social Lab is intended for business users and is not directed toward children under 13. We do not knowingly collect data from children.

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9. Changes to This Policy

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We may update this Privacy Policy. Changes become effective once posted. Continued use of the Service after updates signifies acceptance.

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10. Contact Us

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If you have questions or requests regarding this Privacy Policy, contact us:

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Social Lab
Email: jamialhasan@gmail.com
Phone: 07926373552
Address: Manzil Way, Oxford OX4 1GH

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